Call forwarding is a feature that allows incoming calls to be redirected to a different number, which can be a boon for those who are unable to answer their phones for various reasons. However, unauthorized call forwarding may lead to missed important calls or privacy concerns. For MTN users, managing this service is straightforward once you know the right steps. This guide will walk you through how to detect and deactivate call forwarding on your MTN line, ensuring you have full control over your incoming calls.

Understanding Call Forwarding

Before diving into the steps to manage call forwarding, it’s important to understand what it is and why it might be activated on your phone. Call forwarding is typically set up to direct calls to another number when you’re unavailable, out of reach, or busy. In some cases, this feature might be used without your consent, which is why knowing how to manage it is crucial.

How to Detect Call Forwarding on MTN

Detecting whether your calls are being forwarded involves a simple USSD code. This can be particularly useful if you suspect that your calls are being redirected without your authorization. Here’s how to check the status of call forwarding on your MTN line:

1. Open your phone’s dialer: This is the app you use to dial numbers.
2. Dial *#21#: This USSD code checks if your calls, data, fax, SMS, sync, async, packet access, and pad access call forwarding are enabled or disabled for all unconditional forwarding.
3. Press the call button: Your service provider will then send a USSD message displaying whether call forwarding is active and the details of the forwarding.

To check for call forwarding when the phone is unreachable (like when it is turned off or out of the service area), use:

• Dial *#62#: This code helps to determine if calls are being forwarded under specific conditions where the phone is unreachable.

How to Deactivate Call Forwarding

If you find that call forwarding is active on your MTN line and wish to deactivate it, follow these steps:

1. Open your phone’s dialer.
2. Dial ##002#: This USSD code deactivates all call forwarding settings.
3. Press the call button: Confirmation will appear on your screen that all forwarding has been deactivated.

This method disables all types of forwarding: when unreachable, when busy, and when there is no reply. It’s a one-stop method for ensuring no calls are redirected from your phone.

Preventing Unauthorized Call Forwarding

To prevent unauthorized call forwarding, always keep your mobile devices secure and be cautious about sharing your phone with others. Regularly check your call forwarding settings to ensure they reflect your preferences or needs.

Frequently Asked Questions (FAQs)

Q1: How do I remove call forwarding on MTN?

To remove call forwarding on MTN, dial ##002# on your phone and press the call button. This will deactivate all types of call forwarding.

Q2: How do I check and deactivate call forwarding?

To check call forwarding, dial *#21# for unconditional forwarding and *#62# for when your phone is unreachable. To deactivate it, dial ##002# and press call. This deactivates all forwarding.

Q3: How to detect call forwarding?

Detect call forwarding by dialing *#21# for unconditional forwarding and *#62# to check if forwarding is set when the phone is unreachable.

Q4: How to check if someone has diverted your calls?

To check if someone has diverted your calls, use the USSD codes *#21# and *#62#. These will reveal any call forwarding set up on your phone.

Q5: How do I stop someone from forwarding my calls?

To stop someone from forwarding your calls, you need to deactivate the call forwarding feature. Dial ##002# to disable all forwarding settings.

Q7: What is *#62# used for?

The USSD code *#62# is used to check if call forwarding is set up when your phone is switched off or out of reach.

By understanding how to manage call forwarding features on your MTN line, you can ensure that you are always reachable according to your preferences, and maintain privacy and control over your incoming calls.