If you use Telecel Ghana, you probably rely on shortcodes every day without even thinking about it. Need to check your balance? Dial a shortcode. Want to buy data? Another shortcode. These quick number sequences make life easier, but keeping track of them all can be tricky.
That’s why we’ve created this easy-to-follow guide, so you never have to guess which Telecel shortcode to use. Think of this as your cheat sheet for everything from customer care to mobile money.
General Telecel Short Codes
These are the essential shortcodes you need for managing your Telecel account and services:
| Service Description | Shortcode |
|---|---|
| Customer Care | 100 |
| Know Your Number | *127# |
| Check Balance | *124# |
| SIM Registration Status | *400# |
| Check Numbers Linked to Your Ghana Card | *402*1# |
| Reseller Code | *484# |
| Manage Subscriptions | *463# |
| Telecel Information Services | *151# |
| Check eSIM Status | *700*6# |
| MeBanbo Insurance | *269# |
| Redeem Loyalty Points | *533# |
| Number for Life | *565# |
| Manage Value-Added Services (VAS) | *463# |
| Telecel Registrations | *145# |
Telecel Data Short Codes
Buying data or checking your balance is easy with these codes:
| Service Description | Shortcode |
| Buy Data | *700# or *5959# |
| Flexi | *700# →1→ 1 |
| Fibre Broadband (FBB) | *900# |
| Bossu Data | *700# → 1 → 8 or *5588# |
| Check Bundle Balance | *126# or *700# → 2 |
| Bundle for Someone Else | *700# → 4 |
| Stop Auto-Renewal | *700# → 3 |
| Pay As You Go Browsing (PAYG) | *700# → 7 |
| Hourly Bundle | *700# → 1 → 6 |
| Data Roaming | *700# → 1 → 9 |
| Weekly Bundle | *700# → 1 → 4 |
| 2 Moorch | *700# → 1 → 2 |
| Night Bundle | *700# → 1 → 7 |
Telecel Call and Voice Short Codes
Need to borrow credit or subscribe to a voice bundle? Here’s how:
| Service Description | Shortcode |
| Borrow Credit | *505# or *200# → 8 |
| Transfer Credit | *516# |
| Unlimited Voice Bundle | *200# → 5 |
| Caller Tunes Service | *585# |
| Telecel IDD Packages | *150# → 1 |
| Roaming Voice | *150# → 2 → 1 |
| Check IDD & Roaming Balance | *150# → 3 |
| Stop Auto-Renewal (IDD & Roaming) | *150# → 4 |
Telecel Cash Short Codes
For mobile money transactions, use these shortcodes:
| Service Description | Shortcode |
| Telecel Cash | *110# |
| Send Money | *110# → 1 |
| T-Cash Self-Service (PIN Reset, Reversals, Support) | *110# → 7 |
| Make Payments | *110# → 4 |
| Buy Airtime or Data | *110# → 3 |
| Withdraw Money | *110# → 2 |
| Telecel Cash Self-Registration | *558# |
| Telecel Merchant/Agent Registration | *578# |
| Agent Helpline | *591# |
| Access Financial Services | *110# → 5 |
| Manage T-Cash Account | *110# → 6 |
Promotions & Special Offers
Telecel often runs exciting promotions. Here’s how to access them:
| Service Description | Shortcode |
| Telecel Red Offers | *200# or *7070# |
| Telecel Made4Me | *530# or *543# |
| SMS Pack | *700# → 5 |
| Unlimited Voice Offer | *480# |
| Vim Offer | *556# |
| Telecel Xtreme | *5888# |
| Welcome Service (News, SIM Registration, Customer Support) | *127*11# |
| Telecel Device Micropayment | *474# |
FAQs
How do I contact Telecel Ghana customer care?
You can reach Telecel Ghana’s customer support team through these channels:
- Call (Toll-Free): 100 (Telecel users)
- Call (Other Networks): 0505555111
- WhatsApp: 050 1000 300
- Facebook: Telecel Ghana
- Twitter: @TelecelGhana
- Email: info@telecel.com.gh
What should I do if a shortcode isn’t working?
First, make sure you’ve entered it correctly. If it still doesn’t work:
- Check your network signal.
- Restart your phone.
- Contact Telecel customer care for help.
Can I use these shortcodes outside Ghana?
Some shortcodes, like balance checks and roaming services, work internationally, but local services (e.g., buying bundles) may not. Always confirm with Telecel before traveling.
Shortcodes make using Telecel simple and fast. Whether you need data, airtime, mobile money, or customer support, there’s a shortcode for that! Bookmark this guide or take a screenshot so you always have it handy.
Got a friend who keeps asking for Telecel codes? Share this with them, and you’ll be their hero!
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