You can easily buy ECG prepaid with MoMo by dialing *226#, using the ECG PowerApp, or through MTN, Telecel, and AT Ghana services.

Keeping your electricity prepaid meter topped up shouldn’t feel like a chore. Thanks to mobile money (MoMo), you don’t have to stand in long queues or scramble for a vendor late at night when the lights go off. Whether you’re using the ECG Power App, a USSD code, or your mobile network provider’s MoMo service, this guide will walk you through the process in the simplest way possible.

By the end of this article, you’ll know exactly how to buy ECG prepaid with MoMo, troubleshoot common issues, and keep your electricity running smoothly. Let’s dive in!

Buying ECG Prepaid Using the ECG Power App

The ECG Power App is a straightforward way to purchase prepaid electricity. Here’s how to use it:

1. Download and Install the ECG Power App
   • If you haven’t already, download the ECG Power App from the Google Play Store or Apple App Store.
   • Open the app and register or log in with your details.
2. Add Your Meter (If Not Already Added)
   • Tap on the Meters tab at the bottom of the screen.
   • Swipe through and select Add Prepaid Meter.
   • Enter your meter number and follow the prompts to register it.
3. Buy Prepaid Credit
   • In the Meters section, select the meter you want to top up.
   • Tap Buy Credit.
   • Enter the amount you want to purchase.
   • Select Top Up.
4. Choose a Payment Method
   • Select your preferred MoMo wallet (MTN, AirtelTigo, or Telecel).
   • If you haven’t added a wallet, tap the + icon to link one.
5. Confirm and Complete Payment
   • Review your transaction details and tap This Is Correct.
   • Wait for the MoMo prompt and enter your PIN.
   • Tap I Have Paid to confirm.
6. Receive Your Token
   • After payment, tap Check Status to view your token number.
   • ECG will also send a confirmation SMS with the token.
   • If your credit doesn’t load automatically, enter the token manually into your meter.

Buying ECG Prepaid Using the ECG USSD Code (*226#)

If you don’t have access to the app, you can use ECG’s USSD code to buy prepaid. First, ensure your MoMo wallet is linked by logging into the ECG Power App and adding it. Then, follow these steps:

1. Dial *226# on your phone.
2. Select Pay Prepaid/Postpaid.
3. Choose your meter or select Add Meter to register a new one.
4. Enter the amount you want to purchase.
5. Select your MoMo wallet.
6. Enter 1 to confirm transaction details.
7. Enter your MoMo PIN.
8. Select 1 to approve the payment.
9. Wait for an SMS confirmation and the token from ECG.

Buying ECG Prepaid Through Mobile Network Providers

Each mobile network in Ghana (MTN, Telecel, and AT Ghana) allows you to buy ECG prepaid directly through their MoMo platforms. Here’s how:

Buying ECG Prepaid with MTN MoMo

1. Dial *170# on your phone.
2. Select MoMoPay & Pay Bills.
3. Choose Pay Bill.
4. Select Utilities.
5. Choose ECG.
6. Select Pay ECG Bill.
   • If your meter is not linked, select ECG Link Meter to add it.
7. Choose your meter.
8. Enter the amount you want to buy.
9. Enter your MoMo PIN to confirm.
10. Wait for ECG’s SMS with your token.

Buying ECG Prepaid with Telecel T-Cash

1. Dial *110#.
2. Select Make Payments.
3. Choose Pay Bill.
4. Select Utilities.
5. Choose ECG.
6. Select Make Payment.
   • If your meter is not linked, select Add Meter first.
7. Choose your meter.
8. Enter the amount to buy.
9. Enter your PIN to confirm.
10. Wait for the SMS confirmation and ECG token.

Buying ECG Prepaid with ATMoney

1. Dial *110#.
2. Select Pay Bill.
3. Choose Pay Bill again.
4. Select Utilities.
5. Choose ECG.
6. Select Prepaid.
7. Choose Pay Bill.
   • If your meter is not linked, select Add a Meter first.
8. Choose your meter.
9. Enter the amount.
10. Enter your PIN to confirm.

Note: Some users experience failed transactions with ATMoney. If this happens, try using ECG’s direct payment options.

Troubleshooting Common Issues

Issue	Solution
No token received after payment	Check the ECG app or dial *226# to retrieve your token. If still missing, contact ECG support.
Payment deducted but no credit added	Wait a few minutes and check again. If unresolved, call ECG customer service with your transaction details.
Token not loading onto the meter	Ensure you’re entering the correct token. If it still doesn’t work, restart the meter or contact ECG.

Tips to Manage Your Electricity Usage

• Track your balance: Use the ECG Power App to check your remaining credit.
• Set usage limits: The app’s Daily Consumption Calculator helps identify power-hungry appliances.
• Unplug devices: Leaving appliances on standby mode still uses electricity.
• Use energy-efficient appliances: LED bulbs and inverter air conditioners save power.

Safety and Security Tips

• Always double-check your meter number before making a payment.
• Never share your MoMo PIN with anyone.
• Beware of fraud: ECG will never ask for your MoMo PIN via SMS or call.
• Save receipts: Keep transaction records for reference in case of issues.

Retrieving Lost ECG Prepaid Tokens After Payment

You can retrieve your ECG prepaid token through the ECG PowerApp, customer service, or by visiting an ECG district office. Have your meter number, MoMo transaction ID, and purchase amount ready. You can also reach ECG for assistance via phone call at (+233 302 611 611), email, or social media.

Frequently Asked Questions (FAQs)

Does MoMo charge a transaction fee for ECG prepaid purchases?

No, ECG does not charge a transaction fee for prepaid purchases via MoMo.

How long does it take for my purchase to show up?

Purchases usually reflect immediately. In rare cases, it may take a few minutes due to network delays.

What should I do if my ECG prepaid payment doesn’t go through?

If your payment goes through but you don’t receive credit, contact ECG at +233 302 611 611 with your transaction ID and meter details.

Now that you know how to buy ECG prepaid with mobile money, keeping your electricity running is easier than ever. Whether you prefer using the ECG app, USSD codes, or your network provider’s MoMo service, you have multiple hassle-free options. Try it out and say goodbye to last-minute power cut panic!