Easily check and cancel your AirtelTigo subscriptions to avoid extra charges. Dial *100*3*5#
to view and *100*4#
to cancel.
Have you ever checked your AirtelTigo balance and thought, “Wait, where did my airtime go?” You’re not alone! Many people unknowingly subscribe to services that silently eat up their credit. These can be caller tunes, data plans, or promotional offers you didn’t even realize you signed up for. But don’t worry—I’ll show you exactly how to check and cancel these unwanted subscriptions so you can keep your airtime for things you actually need.
How to Check Your AirtelTigo Subscriptions
Before canceling anything, you first need to see what subscriptions are currently active on your line. Here’s how to check:
Using USSD Code
- Dial
*100#
on your AirtelTigo line. - Select “Usage & Subscriptions History.”
- Choose “Promos & Product Subscription.”
- Wait for an SMS message listing your active subscriptions.
After following these steps, AirtelTigo will send you a message showing all the services you’re currently subscribed to. If you see something you don’t recognize or no longer need, it’s time to cancel it!
How to Cancel Unwanted AirtelTigo Subscriptions
Once you’ve identified the unwanted subscriptions, follow these steps to remove them:
Using USSD Code to Unsubscribe
- Dial
*100#
again. - Select “Content Manager.”
- Choose “Deactivate Content Subscriptions.”
- Select “Deactivate Content Services.”
- Pick the subscription you want to cancel from the list.
- Enter 1 to confirm cancellation.
- Wait for a confirmation SMS.
This method works for most services, but sometimes you might still see deductions even after unsubscribing. If that happens, don’t panic—there are other ways to fix it.
What If You’re Still Being Charged?
If you’re still losing airtime even after unsubscribing, it could be due to hidden subscriptions or system issues. Here’s what you can do:
1. Contact AirtelTigo Customer Support
You can reach out to AirtelTigo’s customer care team for assistance:
- Call 100 on your AirtelTigo number.
- Explain that you’re being charged for a service you didn’t subscribe to or one you already canceled.
- Ask them to manually cancel all unwanted subscriptions on your line.
2. Visit an AirtelTigo Office
If calling doesn’t resolve the issue, visiting a nearby AirtelTigo office can be more effective. A representative can check your account and ensure all unwanted services are removed.
3. Use the MyAirtelTigo App
If you have a smartphone, the MyAirtelTigo app is another great way to manage your subscriptions. Just download the app, log in, and navigate to the subscriptions section to cancel any unwanted services.
Summary Table: Checking and Cancelling AirtelTigo Subscriptions
Action | Steps |
---|---|
Check active subscriptions | Dial *100# > Select “Usage & Subscriptions History” > Choose “Promos & Product Subscription” |
Cancel unwanted subscriptions | Dial *100# > “Content Manager” > “Deactivate Content Subscriptions” > Choose service > Confirm cancellation |
Contact AirtelTigo for help | Call 100 or visit an AirtelTigo office |
Use MyAirtelTigo App | Open app > Navigate to subscriptions > Cancel unwanted services |
Final Tips to Avoid Unwanted Subscriptions
- Be careful when clicking pop-ups or SMS links – Some subscriptions activate when you click on promotional messages.
- Avoid dialing random shortcodes – These sometimes enroll you in paid services.
- Regularly check your subscriptions – Make it a habit to check every few weeks to catch any new unwanted charges early.
- Use the Do Not Disturb (DND) feature – This helps block promotional messages that might auto-subscribe you to services.
No one likes losing airtime to services they don’t need. By following the steps in this guide, you can easily check and cancel unwanted AirtelTigo subscriptions in Ghana. If you ever notice unexpected deductions, don’t hesitate to contact customer support or visit an AirtelTigo office. Stay in control of your airtime and only pay for what you actually use!
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