If you use AirtelTigo Money in Ghana, you’ve probably wondered, How much money can I send or receive in a day? or What’s the maximum amount I can keep in my wallet? These limits are important because they affect how you use your mobile money account. Whether you’re paying for services, sending cash to family, or receiving payments, knowing your AirtelTigo Money limit helps you plan your transactions smoothly.
This guide will show you, in the simplest way possible, how to check your AirtelTigo Money limit in Ghana, what those limits mean, and how to increase them if needed.
Understanding AirtelTigo Money Account Limits
AirtelTigo Money accounts are categorized into three levels: Platinum, Gold, and Bronze. Each level has different transaction and wallet limits. Your limit depends on your KYC (Know Your Customer) verification, which is simply the process of confirming your identity with AirtelTigo.
Here’s a quick breakdown of the three account levels and their limits:
| Account Level | Wallet Capacity (GH₵) | Daily Transaction Limit (GH₵) | Monthly Transaction Limit (GH₵) |
|---|---|---|---|
| Platinum (Enhanced) | 50,000 | 15,000 | No limit |
| Gold (Medium) | 25,000 | 10,000 | No limit |
| Bronze (Minimum) | 3,000 | 2,000 | 6,000 |
If you have a Bronze account, you have the most restrictions, while Platinum users enjoy the highest limits. If your transactions are often blocked because of these limits, it might be time to upgrade.
How to Check Your AirtelTigo Money Limit
Checking your AirtelTigo Money limit is easy and takes less than a minute. Just follow these steps:
Step 1: Dial the USSD Code
On your phone, dial *110# (This is the official AirtelTigo Money short code).
Step 2: Select “My Account”
A menu will appear with different options. Look for “My Account” and select it.
Step 3: Choose “ATM Limit Check”
Under the “My Account” section, you’ll see an option called “ATM Limit Check.” Select it.
Step 4: Enter Your AirtelTigo Money PIN
For security reasons, you’ll be asked to enter your 4-digit AirtelTigo Money PIN. This step ensures that only you can check your limit.
Step 5: View Your Wallet Limit
After entering your PIN, choose “Check Wallet Limit.” In a few seconds, you’ll receive a message displaying:
- Your maximum wallet balance (the highest amount your account can hold at a time).
- Your daily transaction limit (how much you can send in a day).
- Your monthly transaction limit (how much you can transact within a month).
If your transactions keep getting declined, it’s usually because you’ve hit one of these limits.
Note: If you receive a message saying, “Dear Customer, to upgrade your ATMoney account…” instead of seeing your limits, it means your account needs an update. You should contact AirtelTigo support for assistance.
How to Increase Your AirtelTigo Money Limit
If you find that your AirtelTigo Money limit is too low for your needs, you can request an upgrade. Here’s how:
Step 1: Contact AirtelTigo Customer Support
- Dial 100 on your AirtelTigo line and follow the prompts to speak with an agent.
- Visit any AirtelTigo office near you.
- Reach out to AirtelTigo on their official social media pages.
Step 2: Provide the Required Documents
To upgrade your account, you’ll need to submit some documents. These may include:
| Requirement | Purpose |
| Ghana Card (ECOWAS card) | Mandatory for identity verification |
| 6-month bank account statement | Shows financial transactions to prove you need a higher limit |
| Registered tenancy agreement | Confirms your place of residence |
| Utility bills (in your name) | Provides proof of address |
| Income tax certificate | Verifies tax compliance if you’re a business owner |
| Employer’s reference letter | Helps if you’re employed and need a higher limit for salary transactions |
Depending on your current account level, not all these documents may be required. AirtelTigo will inform you of exactly what you need based on your account status.
Step 3: Wait for Approval
Once you submit your documents, AirtelTigo will review them and process your request. If everything is in order, your new limit will be activated, and you’ll receive a confirmation message.
Why Your AirtelTigo Money Limit Matters
Understanding your AirtelTigo Money limit isn’t just about avoiding declined transactions. It helps you:
- Plan your payments so you don’t run into unexpected restrictions.
- Avoid unnecessary trips to an AirtelTigo agent just to fix limit issues.
- Know when to upgrade your account if you frequently hit your limits.
If you often send or receive large amounts of money, upgrading to Gold or Platinum will make your transactions smoother.
Now you know how to check your AirtelTigo Money limit, what those limits mean, and how to increase them when necessary. If you ever get stuck, AirtelTigo customer support is always available to help.
Next time you’re about to make a big transaction, take a moment to check your limit first—it could save you a lot of hassle!
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